Test results reveal key performance traits and rank candidates Gold, Silver or Bronze, providing you with the information you need to make effective hiring decisions. Interview guides are included to aid in asking probing questions that may uncover hidden talents or pitfalls.
Comprehensive Candidate Insights
Go beyond technical abilities by evaluating communication, teamwork, adaptability, and other workplace behaviors alongside job-specific skills for a more complete hiring decision.
Better Hiring Confidence
Use scientifically developed soft skills assessments to evaluate communication, adaptability, teamwork, and other behaviors that contribute to stronger hiring decisions.
Validated & Defensible
Assessments developed by industrial and organizational psychologists using best-practice principles support objective, consistent hiring decisions based on relevant and critical job-related constructs.
Robust Assessment Package
Combine soft skills and hard skills testing to obtain a more complete picture of who you intend to hire. Learn where strengths and weaknesses lie so you can make the most informed decisions.
Assessment Solutions
Product offers & options
Choose the assessment solution that best fits your hiring needs. TestGenius offers specialized testing programs designed for office professionals, emergency dispatchers, and contact center teams, each built to evaluate the skills required for success on the job.
General & computer skills testing overview
Evaluate the office, computer, and administrative skills candidates use every day, from Microsoft Office proficiency to typing, data entry, and clerical abilities. Identify candidates who can be productive from day one and reduce the time spent training on essential workplace skills.
Assess dispatch candidates in realistic emergency communication scenarios that measure multitasking, listening, decision-making, and call handling using CritiCall 3D. Hire dispatch professionals who are better prepared for high-pressure environments where speed and accuracy matter.
Measure the communication, customer service, and problem-solving skills required for today's contact center roles. Build stronger service teams by identifying candidates equipped to deliver positive customer experiences from day one.
Trusted partners and integrations that help streamline hiring.
Find Your Solution
Skills-based testing for your role
Different hiring roles have different priorities. Explore how TestGenius helps hiring managers, dispatch supervisors, and contact center leaders make more informed hiring decisions with assessments designed for their specific needs.
Select an option:
Hiring Manager
Dispatch Supervisors
Hiring Managers
Hiring managers overview
Build a more confident hiring process with skills-based assessments that measure real job performance. TestGenius helps hiring managers identify qualified candidates, reduce hiring risk, and make better-informed hiring decisions.
Evaluate dispatcher candidates with realistic, job-specific assessments that measure multitasking, decision-making, communication, and composure under pressure to support more confident hiring decisions.
Assess how dispatcher candidates respond to high-stress situations requiring sound judgment, active listening, and clear communication before they ever answer a live emergency call.
Measure the behavioral competencies that contribute to successful dispatch performance, helping supervisors hire candidates prepared for demanding public safety environments.
Support every hiring decision with objective assessment data that complements interviews and background reviews, helping identify candidates who are ready for the realities of emergency communications.
Identify candidates with the communication, collaboration, and interpersonal skills needed to contribute from day one. Soft skills testing helps hiring managers make more informed hiring decisions beyond what résumés and interviews reveal.
Evaluate how candidates respond to realistic workplace situations before extending an offer. Objective assessments help reduce uncertainty and support more consistent hiring decisions.
Measure workplace behaviors such as adaptability, teamwork, and problem-solving to identify candidates who are more likely to succeed within your organization's culture and work environment.
A soft skills test evaluates the interpersonal and behavioral qualities that influence workplace performance. TestGenius measures job-related competencies such as communication, teamwork, problem-solving, adaptability, and decision-making using structured, objective assessments.
Situational judgment tests present candidates with realistic workplace scenarios and ask them to choose or rank the most appropriate responses. The results help employers understand how candidates are likely to approach common job challenges and interactions.
TestGenius uses scientifically developed assessments that evaluate communication, customer service, collaboration, and other workplace behaviors through realistic, job-related scenarios. These assessments provide objective insights beyond what interviews alone can reveal.
Yes. TestGenius offers assessments designed for a variety of industries and positions, allowing organizations to select or customize evaluations that align with the communication, decision-making, and interpersonal skills required for each role.
Soft skills assessments provide additional data that helps employers identify candidates who are more likely to communicate effectively, collaborate with others, and adapt to workplace challenges. Combined with skills-based testing, they support more informed and confident hiring decisions.
Soft skills assessments evaluate how candidates interact and solve problems, while skills-based assessments measure their technical knowledge and job-specific abilities. Together, they provide a more complete view of a candidate's potential and readiness for the role.
Resources
Skills-based testing insights
Continue exploring skills-based hiring with expert insights, educational resources, and practical guidance to help improve candidate selection and hiring outcomes.
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Ready to Get Started?
Build a more complete picture of every candidate with TestGenius
Combine soft skills and job-specific assessments to better understand how candidates communicate, solve problems, and perform on the job. Connect with TestGenius to find the right assessment approach for your hiring needs.
