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Enhance Your Hiring Practices and New Hire Retention with Employee Training

Online Microsoft® Office® Training Modules

TestGenius® now offers a Microsoft® Office® Training tool that features training for Word®, Excel®, Outlook®, and PowerPoint®. The training is interactive and flows progressively toward the achievement of each task. The program is elegant but simple. Microsoft® applications training modules include:

Word Training Module

Creating a Word Document

  • Starting with Word
  • Writing and Editing

Formatting a Document

  • Formatting Text
  • Formatting Paragraphs

Pages, Lists, and Tabs

  • Formatting Pages and Changing Views
  • Using Lists and Tabs

Tables and Graphics

  • Working with Tables
  • Working with Graphics

References, Links, and Mailings

  • Creating a TOC, Index, and Other References
  • Creating Links
  • Using Mail Merge

Sharing and Customizing

  • Sharing
  • Customizing Word
  • Master Documents and Subdocuments

Forms and Macros

  • Creating Forms
  • Using Macros

Excel Training Module

Creating and Editing a Worksheet

  • Starting with Excel
  • Editing a Worksheet

Formatting and Printing

  • Formatting in Excel
  • Viewing and Printing in Excel

Using Formulas for Functions

  • Using Match Functions
  • Using Statistical Functions

Advanced Functions

  • Using Financial Functions
  • Using Text, and Lookup & Reference Functions
  • Using Logical, and Date & Time Functions

Automation, Protection, Collaboration, and Web Queries

  • Reviewing, Sharing, Importing, and Connecting to the Web
  • Automation, Security and Protection

Working with Tables, Charts, and Graphics

  • Pivot Table
  • Inserting and Formatting Tables and Graphics
  • Working with Charts

Working with Data

  • Filtering, Sorting, and Analyzing Data
  • Checking and Validating Data
  • Summarizing and Outlining Data

Outlook Training Module

Learning Features of Outlook

  • Starting with Outlook
  • Working with Email
  • Working with Different Views

PowerPoint Training Module

Creating a PowerPoint Presentation

  • Starting with PowerPoint
  • Editing a Presentation

Formatting a Presentation

  • Formatting Text
  • Formatting Graphics

Tables, SmartArts, and Charts

  • Working with Tables
  • Working with SmartArts
  • Working with Charts

Advanced Functionality

  • Animations
  • Working with Objects
  • Working with Different Views

TactiCall® Public-Safety Dispatcher and Commercial Contact Center Agent Training Software

TactiCall® Training Software for dispatchers focuses on two very important job domains that are critical to maintaining public safety:

#1 Proper Speech:

  • Maintaining Voice Clarity
  • Using Proper Volume
  • Speaking at a Proper Pace
  • Selection of Appropriate Words

#2 Following Protocols and Procedures:

  • Following Your Agency’s Step-Wise Processes
  • Responding to Verbal Cues
  • Consistency in Application Instructions

*TactiCall is not integrated into TestGenius. It is a stand-alone training program.

See for Yourself!

Talk with a representative today for a quick tour of TestGenius®
and to receive a sample test link!