Online Pre-Employment Testing Suite

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Introducing TestGenius

The online pre-employment testing suite that’s so smart, it’s GENIUS!


Traditionally, testing packages have had to choose between features that catered to those who were EITHER concerned with CONVENIENCE and FLEXIBILITY – or – QUALITY and SECURITY. The choices were dictated by the modes in which the tests were delivered.

This is how it used to be:

Online Tests: Online tests traditionally offered low-fidelity and even low-quality tests that were easy deploy because they were delivered over the internet. For an annual subscription fee, employers could simply email test-links to their job applicants and allow them to test at home in their PJs, inviting in those who passed for an interview or more testing. With sub-standard quality tests, the results were dubious, but, heck, it was convenient.

Proctored Tests: Installed software offered the highest-fidelity tests, but the casualty of winning the quality war was convenience. Per-seat license fees and the inability to allow applicants from out of the area to test remotely made it challenging to test the sheer number of applicants necessary to get the very best person for the job. The testing was premier and the results good, but the amount of time and technology needed to support such a strategy could really weigh down an organization.

Enter TestGenius from Biddle Consulting Group.

The Genius team at Biddle worked for years with the smartest partners in the business to create what many consider to be the best pre-employment testing system available for HR today.

Here’s why TestGenius is a smart choice for pre-employment testing:

Reach applicants wherever they have a PC, be it in or out of town.
TestGenius allows employers to cast a broad net, delivering tests directly to applicants through a web browser, to anyone, anywhere in the world.
Installed-software quality tests available online.
TestGenius takes the highest-fidelity computer-based work-sample tests.
TestGenius offers the best security.
Optionally use local, confirmatory testing to ensure that your applicants took their own tests remotely.
Maximize test defensibility and minimize legal exposure.
TestGenius tests are the most-valid because they are locally-validated for your positions in your own work environment.
One annual fee covers it all.
With no “per test” charges, and no “per seat” licensing limitations, TestGenius is the easiest system to scale and deploy.  Unlimited internet-based and locally-installed testing sessions with pricing designed to fit each individual organization.

Pre-employment Testing

TestGenius includes a bevy of tests available for literally thousands of job titles. Any number of tests may be grouped together into a test session or bundle and administered sequentially to job applicants. All TestGenius tests are self-administering and self-scoring, which means that the results are available as soon as the testing is complete.

TestGenius includes assessments for Office Skills Tesing (OPAC), 911/EMS Skills Testing (CritiCall), and Commercial Contact Center Skills Testing (C4).


List of TestGenius tests:

Software Skills

  • Basic MS Word 2003
  • Intermediate MS Word 2003
  • Basic MS Word 2007
  • Intermediate MS Word 2007
  • Basic MS Word 2010
  • Intermediate MS Word 2010
  • Basic MS Excel 2003
  • Intermediate MS Excel 2003
  • Basic MS Excel 2007
  • Intermediate MS Excel 2007
  • Basic MS Excel 2010
  • Intermediate MS Excel 2010
  • Microsoft Windows XP
  • Microsoft Windows Vista
  • Microsoft Windows 7
  • Microsoft Outlook 2003
  • Microsoft Outlook 2010

Keyboarding Speed & Accuracy

  • Keyboarding
  • 10-Key Speed & Accuracy Test
  • Data Entry Speed & Accuracy Test

Financial

  • Accounting Principles – General
  • Accounting Principles – Public
  • Accounting Financial Math
  • Bank Deposit
  • Bank Reconciliation
  • Petty Cash
  • Math

Office / Clerical Skills

  • Applying Policies
  • Sentence Clarity
  • Business Correspondence
  • Computer Skills
  • Reading Comprehension
  • Language Arts
  • Math Skills
  • Reading Comprehension
  • Vocabulary and Word Use
  • Alphabetic Filing
  • Numeric Filing
  • Proofreading
  • Spelling

Customer Service

  • Telephone Customer Service
  • Telephone Order Entry
  • Record Locating

Professional

  • Medical Keyboarding
  • Medical Terminology
  • Medical Proofreading
  • Legal Keyboarding
  • Legal Terminology
  • Legal Proofreading
  • Industrial Measurement
  • Mechanical Comprehension

Multi-Tasking / Advanced Decision Making

  • Multi-Tasking/Deductive Reasoning/Reaction Time
  • Requires decision making while simultaneously performing other tasks
  • Limited response time recreates the dispatching environment

Computerized Data Entry

  • Test-taker enters information received vocally or in writing via keyboard
  • Assesses speed and accuracy
  • Data must be entered in the proper location on the screen

Oral Comprehension (Call Summarization 1)

  • Ability to hear and understand vocal information
  • Tests general narrative note taking via keyboard
  • Ability to filter out non-essential distractions, and summarize important facts

Oral Comprehension (Call Summarization 2)

  • More advanced version of Call Summarization 1
  • Requires detailed responses to information provided

Reading Comprehension

  • Measures the applicant’s ability to read, comprehend and retain details contained in a short paragraph

Sentence Clarity

  • Assesses whether or not a person can determine which is the most-clear way to present a set of facts

Cross Referencing

  • Assesses alphabetic, character recognition, and numeric searching skills
  • Test taker responds to both written and oral requests for information

Frequency of Information/Probability Determination

  • Ability to choose the most likely solution based on information provided
  • Tests ability to apply the law of probability
  • Requires ability to filter out non-relevant information

Map Reading/Geographic Directions

  • Tests ability to choose most direct route to assigned destination
  • Requires decisions that comply with all regulatory signs

Memory Recall (Short Term)

  • Tests memory and selective attention for written and audible information
  • Test taker responds both vocally and in writing
  • Requires character recognition and/or listening accuracy

Memory Recall (Long Term) & Inductive Reasoning

  • Tests memory for details provided earlier in test
  • Requires logical inferences based upon information provided
  • Requires inductive reasoning to form conclusions

Numerical Ability

  • Job related addition, subtraction, and percentages
  • Real life scenarios when calculating distances, times, and amounts

Perceptual Ability

  • Ability to compare job related letter/number sequences
  • Aptitude at eliminating similar and potentially confusing sequences

Spelling

  • Ability to spell commonly misspelled or misused words
  • Test taker responds on keyboard

Vocalization Summary

  • Assesses ability to accurately select audible information based upon a job-related decision rule
  • Tests ability to filter non-essential information

Customer Service Interaction

  • Measures the ability to communicate effectively while attempting to resolve callers' issues and concerns. This is accomplished by simulating telephone calls that are typical of those received by a call taker in the contact center environment and require the test taker to choose the most appropriate and least appropriate responses to the information provided.

Basic Order Entry

  • Measures the ability to hear audible data (such as names, addresses, telephone numbers, product codes, and amounts) and accurately enter that data in the proper fields using a keyboard

Keyboarding

  • Measures the ability to read full written paragraphs and accurately enter those paragraphs word-for-word using a keyboard. The ability to correctly capitalize and use proper punctuation is emphasized. This is typically NOT an appropriate test for jobs where information is only entered in ALL CAPITAL letters.

Record Locating

  • Measures the ability to locate information on a written list and to correctly/accurately respond using a keyboard. Test takers are presented with an address book containing names, telephone numbers, and addresses on the screen. Using the address book list, they must answer written questions by cross-referencing specific information, and then entering the correct response into the space provided on the computer screen.

Data Entry/Call Summary

  • Measures the ability to hear and comprehend audible information such as names, addresses and telephone numbers while accurately entering that information into the proper fields using a keyboard. The test taker listens to a simulated telephone call and enters that data into the computer. They must then choose the statement that best summarizes the primary focus of the call.

Data Entry/Chat

  • Measures the ability to hear and comprehend audible information such as names, addresses and telephone numbers while accurately entering that information into the proper fields using a keyboard. The test taker listens to a simulated telephone call and enters that data into the computer. This test also measures multi-tasking by requiring the test taker to respond to internet chat messages by choosing the most appropriate chat response while entering the data.

Data Entry/Call Summary & Chat

  • Measures the ability to hear and comprehend audible information such as names, addresses and telephone numbers while accurately entering that information into the proper fields using a keyboard. The test taker listens to a simulated telephone call and enters that data into the computer. This test also measures multi-tasking by requiring the test taker to respond to internet chat messages by choosing the most appropriate chat response while entering the data. After the data entry is completed, the test taker must then choose the statement that best summarizes the primary focus of the call.

Applying Policies

  • Measures the ability to understand information heard during a telephone call and then to appropriately apply the contents of written policies in response to the callers' issue/or concern. The policies being tested are similar in complexity and type to those commonly used in most contact centers.

Outlook

  • Measures the ability to perform some of the important functions in the Microsoft® Outlook program, such as sending emails, changing options and settings, spellcheck, creating signatures, forwarding emails and scheduling appointments and inviting attendees. 
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